Shipping & Delivery

At Acucus, your experience doesn’t stop at checkout — it continues with reliable, timely delivery. Once your payment is confirmed, we begin preparing your order immediately, typically within one business day. As soon as your package ships, you’ll receive a tracking email so you can monitor its journey every step of the way.

Shipping Timelines & Rates

All orders are shipped from our U.S.-based fulfillment center and delivered across the 48 contiguous states.

Trusted Shipping Partners

We rely on reputable carriers such as UPS and FedEx Ground to ensure your package arrives safely and on time. Depending on your location, you may also see alternate shipping options at checkout to match your preferences.

Where We Ship

Currently, we ship only within the 48 contiguous United States. We do not deliver to:

• Alaska or Hawaii

• Puerto Rico or Guam

• U.S. Virgin Islands

• APO/FPO addresses

• International destinations

We are working on expanding our delivery zones in the future and appreciate your understanding in the meantime.

Possible Delays

While we strive to meet every delivery estimate, factors like severe weather, peak holiday periods, or carrier service disruptions may occasionally cause delays. If this happens, we’ll keep you updated with revised tracking information and expected delivery times.

Need Help?

If you have any questions or concerns about your order, please contact us at support@acucus.com. Be sure to include your order number so our team can assist you quickly.

At Acucus, we’re committed to making sure your order arrives safely, promptly, and with care.